Our Reviews
Von Miller and Melo Fraizer were exceptional Sales Advisors, I would definitely recommend Honda of Sarasota, I was comfortable, they were both helpful, knowledgeable and provided great customer service.
I’ve never had such wonderful service, time and attention given to me after a sale. Every single person I dealt with at Honda reminded me of how very happy I am that I now own a Honda.
I bought a new Honda Accord Hybrid at Honda of Sarasota and had a wonderful experience. Michael Malmsbury walked me through all the bells and whistles of the car with great patience and care. I felt well taken care of and in good hands. I would strongly recommend this dealership, and be sure you ask to work with Michael. He’s the best!
Will not purchase from them again. Communication issues and nobody seems to know what the other is doing.
Was a great experience buying my first new car with them.
My service writer Darin was great and things were done in a timely manner. BTW, I own a Cadillac and they can service all makes.
In August, I purchased a new Honda Accord Hybrid at Honda Sarasota. I had a wonderful experience there. The salesman was low key and chill -- they know the cars sell themselves. Once I purchased it, Michael Malmsbury took over. He walked me through every aspect of the car and was absolutely wonderful. Very patient, very kind as he explained all the bells and whistles. I felt I was in such good hands. I highly recommend Honda of Sarasota! Great experience and I love my new car.
Andy was so kind! he gave me extra snacks while I was waiting for my car and was so accommodating. The guy up front wearing a varsity jacket also helped me with an oil change coupon and free car wash :)))
Excellent customer service from Darin Meyer Service department completed work in a timely manner In there new service facility
It was fine It was fine they seem to have been able to fix the problem I came in for so that's good
Great customer service from Benjamin Chewning, Michael Malmesbury and Cameron Allen. Benjamin was extremely helpful, patient and kind as I had many questions, and if he didn’t know the answer he found someone who did. Michael Malmesbury sat with me helping me with all the settings on my new car. His knowledge about the cars is vast and he saved me hours trying to figure it out from the manual. Equally great service from Cameron Allen in the service department. Thank you everyone. Great team!
Honda of Sarasota ended up making it right after starting on the wrong foot! This review is about people; specifically Tyler and Kaleb, but also Brie, Kevin, and Einar, the team of five who diligently worked to make a bad situation right. They should be commended and elevated as good examples in an industry that has a bad reputation and breeds mistrust. Honda of Sarasota advertised online a specific Honda Civic as a lease that was very specific and exactly what we wanted. We had several points of contact but made it abundantly clear that the exact car they were advertising with those exact conditions was what we wanted, nothing more and nothing less, and we had no time to waste. We made an appointment, went, and it didn’t go well. My husband and I walked out and wasted two hours of our time when we made it clear ahead of time that we had no time to waste. We were not shopping; we wanted exactly what they advertised. Completely disappointed and feeling like we were tricked,Tyler we wrote an email and review about our disappointment. Tyler and Kaleb reached out to apologize, explain, and to “make it right”. Long story short, the five above kept their word and made it more than right! We are now happy to recommend this amazing team of five who worked diligently to keep their word. To their managers and directors at Honda of Sarasota: These five employees are to be commended and elevated as good examples of teamwork, real customer service, and professionalism. Do not let this lesson go to waste. Thank you again to Tyler, Kaleb, Brie, Kevin, and Einar.
