Our Reviews
The worst service ever!!! Diaz the finance manager does not return phone calls. Tyler the salesman was professional. He tried to help with my issues but it was beyond his control. I went to the dealership to be told the finance manager Diaz was with a customer and wouldn’t he done until 8. It was only a little after 5. A 2024 Honda Civic after everything $55k, what a rip off!!! I was told they would make the numbers work after the previous team left, My experience has actually been worse with the new team. I pray that anyone goes there make sure you know the cost of the vehicle, do not let them skip that and tell you they will make it work to help you. They have screwed me horribly. It was something I was willing to negotiate and see if we could come to a common ground to resolving the issue, but not even a simple phone call back.
I was very happy with my service coordinator , Jessica.
Thanks Joseph for the excellent job. The oil change was very fast . . I will definitely come back if anything happens to my CRV 2026,
Clean but not all attention to customer. Didn’t know too much about Toyotas, salesman didn’t show me damage on truck. Didn’t know that back window rolled down. Truck was not full of gas when purchased, so salesman had to stay late and come with me to gas station. When doing financing, I never got to be 1 on 1 to be explained pricing. Door was left open and employees were always talking to the finance Lisa. Overall not a good experience, I was rushed out
Honda of Sarasota very friendly staff John the manager very professional very knowledgeable and helpful. .
I’ve been saving and looking for a good reliable USED Honda for almost a year now. Was looking for my first car, something that wasn’t going to break on me or have me question its driving capability. I finally decided to go look at a delearship and on my first day going to one we picked Honda of Sarasota. We were greeted by Alexei. He knew what he was talking about, we said my price range and it was a bit difficult especially since I’m a first time owner but he got the job done! He fought hard for the best deal he could do. After a few hours of debating I finally got through and bought my first car! Would 💯 recommend coming here even if you’re a first time buyer! I would recommend Alexei strongly! Thank you so much!!
They had to order an expensive obscure part that didn’t even exist in the country. They were able to fix the problem before the part came in and my Insight has worked perfectly ever since.
I’ve been bringing my cars to this dealership for over 20 years. I’m much closer to the Bradenton dealership but choose to travel the extra distance because of the service I receive. I know each of my cars have been in the best of hands with every service advisor. I believe the service advisors are honest, professional, knowledgeable, and will go above and beyond to provide the best service possible. Joe is one of those advisors. He took care of my car and did his very best to keep me updated on the situation with my vehicle. He’s certainly a great asset to the dealership and I’m happy to say I am pleased with the service I received from him. Thank you Joe for everything you did to provide outstanding service for my car.
Great service writer Joe Cordero and certified mechanics.
Love this Honda dealership. Professional staff! They keep my 2013 Cross tour in perfect shape!
This is the most important review you will read today if your shopping this poorly run Honda stealership. I found a used car on their website, price was great, to great, so I called and emailed. Girl named Olivia called me and we talked about the price, she explained the price was actual. I asked several times will there be “fees” added once I arrive? Driving 45 minutes to get there on a Saturday. Olivia assured me, no other fees, so I pointed her to the verbiage on the car listing on their website ( see photo ) it clearly states “no additional dealer fees” she says let me be sure, puts me on hold, to check with her manager, keep in mind she gets paid for every appointment that shows up ! She comes back on and says, yep, my manager says only tax and license plates will be added. Great ! I’m on my way, I get there the car is in dirty , ratty condition. But the price is good so maybe I can fix it up. After the test drive, the manager comes over with the “first pencil “ $8000 higher in fees, lol lol, I explain I’m not buying your worthless paint protection xx packing, rust and dust, he says well , I know but we are a corporate store and have to offer it on every first pencil. The sales girl is embarrassed at this point, the manager disappeared like Houdini for 20 minutes and comes back with another pencil, it’s down to $5700 higher now, lol lol, he says look “ you knew that price was going to change “ I explain about my conversation with Olivia, he says “ well I’ll have to have a talk with her !” Lol lol, this guy is priceless! I get up to leave , he says well, how much ? How much ? I say forget it you have no credibility at this point, as I’m driving out the poor sales girl get sent out to tell me we can do it for $5000 higher now, I leave, I’m about 20 minutes away and Olivia calls ! You can’t make this stuff up, she says my general manager feels bad and wants you to come back, it’s only $2500 higher now. Lol lol…I kept Driving, this my friends is the quintessential bait and switch, this is archaic tactics, old school, car dealership xx, this is why people hate buying a car, Honda of Sarasota you should be embarrassed, are you that desperate? You need to do better. And, to Olivia, your most likely young, go find yourself a job that doesn’t require you to lie to people.
The salesman was friendly and knowledgeable. He took the time to get us in the right car.
